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Ask Bob Cook Your Own Question

Bob Cook
Bob Cook, Mac Genius
Category: Mac
Satisfied Customers: 618
Experience:  I have sold Macintosh Computers since 1984. I started Sun Remarketing in 1983 and sold over 25,000.
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as of today, thunderbird no longer recognizes smtp.mac.com.

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as of today, thunderbird no longer recognizes smtp.mac.com. it works fine in OS X mail, but not in thunderbird. advice, please. thanks.
It should be an advantage to have a working SMTP with Mail. Re you using the same port number and authentication on both Mail and Thunderbird?
Customer: replied 7 years ago.
i think so, but since i've been trying all day, they may longer be. i shall check right now.
Please document it here so I can help.
Customer: replied 7 years ago.
t'bird the port was set at 465 with ssl
mail had no port with ssl

i changed them both to no port w/ssl.

no dice.
Do you have username and password XXXXX for authentication?
Bob Cook and 3 other Mac Specialists are ready to help you
Customer: replied 7 years ago.
no, i don't. how do i do that?
Customer: replied 7 years ago.
no, i don't. how do i do that?



Most outgoing servers need authentication so spammers don't send messages through open servers. Click on the button for authentication and use your email address for the username and your password XXXXX XXXXX same as your email password.
Customer: replied 7 years ago.
thanks, XXXXX XXXXX!
Thank you!