1.What is the name of you MAC...what version
2. Are you connecting to the internet through DSL or Cable
Wireless or direct to ethernet cable
Hi Kris, let me get you some steps to follow....give me a few minutes please
Connecting via cable modem
Get this information from your ISP
For manual configuration, you need to find this information first
TO GET THE INFO
Open the Network Utility.
Once there, click the Lookup tab.
In the field under "Please enter an internet address to lookup"
enter the IP address or domain name of the computer you are looking up.
In the pop-up menu next to "Select the information to lookup
select Default Information.
You need to know also that your ISP or local network may provide DNS addresses automatically.
From the Apple menu, choose System Preferences.
From the View menu, choose Network.
Choose Built-in Ethernet from the Show pop-up menu
(this is the Configure pop-up menu prior to Mac OS X 10.1).
Click the TCP/IP tab
Choose either Manually or
Using DHCP from the Configure pop-up menu, depending on how your ISP sets you internet connection up
Enter the rest of the information you gathered in Step 1 where you see the fields
Unless your ISP instructs you otherwise, you can ignore the
DHCP Client ID field and the Search Domains field.
Click Apply Now.
Open IE and see if you are on the internet.
If you use AirPort
Open IE mac explorer 5.1 make sure that the computer connects to the Internet.
If all goes well and you are able to connect to the internet, physically connect the base station to the network.
Unplug the cable modem's power cord for a few seconds, then plug it back in.
Use the AirPort Setup Assistant (under Applications/Utilities/) to copy the computer's settings to the base station
let me know how it goes either way, if you need further help I will be here
Thank you for all of your help Sandy. Unfortunately, my daughter found out through someone the internet provider told her to call...that the whole thing needs to be updated. I guess that's why your great instructions didn't help us. Thanks again for your patience with us. Nothing we tried, including your instructions, helped us. She has to update this one or buy new.
If you need further assistance let me know, since I did this all fro free...if you would like to leave positive feedback, I would appreciate it.