How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Brandon M. Your Own Question

Brandon M.
Brandon M., Mac Support Specialist
Category: Mac
Satisfied Customers: 6977
Experience:  10+ Years Mac Support as contractor and currently an IT Manager for law firm
12024030
Type Your Mac Question Here...
Brandon M. is online now
A new question is answered every 9 seconds

I tried to reinstall my Mac OSX v10.4.6, but did not realize

Resolved Question:

I tried to reinstall my Mac OSX v10.4.6, but did not realize their was a disk missing. I cannot get out of the instal page where the computer is asking me to insert disk 2. Anything I can do?
Submitted: 7 years ago.
Category: Mac
Expert:  Brandon M. replied 7 years ago.
Hi there,

There actually was an option to reset the password, it was under the menu before the install. But, since you already started a new install, the old system has been deleted. Since you don't have disc 2, sadly you are out of luck. The system cannot operate with 1/2 the install. The only way out of the install at this point is to force shutdown the machine by pressing and holding the power button for at least 5 seconds. If you were to attempt to boot the machine, you would most likely get a kernel panic (system failure). If you can get disc 2 from the previous owner, you can continue the install. Otherwise, sadly, you are out of luck.

Depending on the model Mac you have, you may be able to purchase a copy of Leopard (10.5) to install and use that instead of 10.4.6 and worrying about a second disc.

Brandon
Brandon M. and 4 other Mac Specialists are ready to help you