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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cant get message to send on my wifes e-mail. Rogers is

Customer Question

I can't get message to send on my wife's e-mail. Rogers is our ISP, but we have mac mail accounts. Message says the password XXXXX been rejected. Who do I contact, Mac or Rogers?
Submitted: 7 years ago.
Category: Mac
Expert:  MacTechTrainer replied 7 years ago.
Hello, and thank you for asking your question,
I am Sr. Mac Tech Support Specialist, TD, glad to assist you.

I see that you having an issue with


--------------------------------------------------------------------------------
Could you provide me with the following information, so I can better assist you with your technical question:
• What version of Mac OS X are you using on your Mac?
(i.e. "Mac OS X 10.5.6")
• Do you access both your Rogers email and .Mac emails via the Mac OS X Mail application, or through a web browser (such as Safari or Firefox)?
• Can you state, if possible what the exact error message is you see?


Your answers to the questions I have submitted, will allow me to work with more detailed information, in order to effectively answer your question.

Thanks, XXXXX XXXXX be looking forward to your reply.
Customer: replied 7 years ago.
I managed to figure out myself how to fix the problem, but thanks for the reply.
Expert:  MacTechTrainer replied 7 years ago.
Very glad to see your issue resolved Geoff.

If do you have more technical questions regarding your Mac, please don't hesitate to contact JustAnswer.com first.

Thank you!

Best Regards,

-TD