How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I cant get message to send on my wifes e-mail. Rogers is

Customer Question

I can't get message to send on my wife's e-mail. Rogers is our ISP, but we have mac mail accounts. Message says the password XXXXX been rejected. Who do I contact, Mac or Rogers?
Submitted: 7 years ago.
Category: Mac
Expert:  MacTechTrainer replied 7 years ago.
Hello, and thank you for asking your question,
I am Sr. Mac Tech Support Specialist, TD, glad to assist you.

I see that you having an issue with

Could you provide me with the following information, so I can better assist you with your technical question:
• What version of Mac OS X are you using on your Mac?
(i.e. "Mac OS X 10.5.6")
• Do you access both your Rogers email and .Mac emails via the Mac OS X Mail application, or through a web browser (such as Safari or Firefox)?
• Can you state, if possible what the exact error message is you see?

Your answers to the questions I have submitted, will allow me to work with more detailed information, in order to effectively answer your question.

Thanks, XXXXX XXXXX be looking forward to your reply.
Customer: replied 7 years ago.
I managed to figure out myself how to fix the problem, but thanks for the reply.
Expert:  MacTechTrainer replied 7 years ago.
Very glad to see your issue resolved Geoff.

If do you have more technical questions regarding your Mac, please don't hesitate to contact first.

Thank you!

Best Regards,