How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shawn Your Own Question

Shawn, Computer Engineer
Category: Mac
Satisfied Customers: 275
Experience:  15 years of Mac software and hardware troubleshooting experience, 10 years of programming experience
Type Your Mac Question Here...
Shawn is online now
A new question is answered every 9 seconds

I have purchased my website name and hosting from

Resolved Question:

I have purchased my website name and hosting from I have created a website from iweb (ilife09). I published it through mobileme, but you can't get to it by just typing in "mysitename".com, it goes through a ".me" address. When I called tech support from, they said I needed to get the "record type" (cname?) and "address" and that I had to get that from apple. Can you tell me where I need to go to get this info or can I just publish it through mobileme and use my direct "" without .me in the address?
Submitted: 7 years ago.
Category: Mac
Expert:  Shawn replied 7 years ago.

If your new service provides both a domain name AND hosting, then you don't need to publish through MobileMe at all. In iWeb, open your website and choose File > Publish to a Folder. Save it to the desktop. Then, follow the instructions that gave you for uploading your website files. Then you should be all set!

I hope this helps. Let me know if you have any more questions. Kind regards,


Customer: replied 7 years ago.
that option isn't available on iweb 09. under file I only have: publish entire site and then it automatically publishes through mobileme.
Expert:  Shawn replied 7 years ago.

Aahhhh okay - yeah, Apple moved it in the newest version. Now you can publish straight to FTP. Apple has a great tutorial on how to do this:

Just to confirm - have you purchased domain hosting service only, or have you also purchased web hosting space?

Let me know how that works for you. Kind regards,


Shawn and other Mac Specialists are ready to help you
Customer: replied 7 years ago.
I found that, but I don't know the "ftp service setting" and the server address.
Expert:  Shawn replied 7 years ago.

I need to log off for the evening and am going to opt out so that another expert can help you. Kind regards,