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Claws224
Claws224, IEEE Datacommunication Engineer
Category: Mac
Satisfied Customers: 5182
Experience:  IEEE, Microsoft
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My Canon printer wont print. Why

Resolved Question:

My Canon printer won't print. Why?
Submitted: 7 years ago.
Category: Mac
Expert:  Claws224 replied 7 years ago.

Hi,

 

Can you tell us what operating system you are using and how the printer is connected to your machine, Is it via USB cable?

 

Also what model is your Canon printer?

 

Thanks

Customer: replied 7 years ago.
<u Canon is an MP 210 Operating system is Apple MacIntosh MACS & OSX 10.5 Leopard
Expert:  Claws224 replied 7 years ago.

Ok,

 

Could you Go to System Preferences/Print & Fax and you should see your printer listed there on the left side. Right click on it and select Reset Printing System to remove your printer from the machine.

 

Once you have done that could you restart your mac and then download the correct printer driver from the top of the list after choosing OSX from the OS list http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15402

 

Once downloaded to the desktop can you then run the program and reinstall your printer.

 

Once installed try printing and let me know what happens.


Thanks

Customer: replied 7 years ago.
Where do I find system preferences? I only find preferences and it does not show hardware installed. That sound like you are giing e information for why I had problem with a printer and I had a Gateway with microsoft operating system. Also there is no right click on an Apple. I just want to know how to print a test page. That worked last time, but can't remember how I told computer to print it.
Expert:  Claws224 replied 7 years ago.

Ok,

 

Can you click the Apple logo and then select System Preferences which will open another window.

 

From there can you select printers and faxes and find your printer in the list, Then if your mac can print a test page it wil be listed, If not you will need ot open a document and try to print it as a test.

 

To right click hold down the CTRL key and click.

 

Thanks

 

Eric

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