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Thanks for your quick reply,
when ive tried the safe mode it just keeps spinning, which as i understand it is hold down the shift key whilst rebooting.
i am at work at the moment but returning home soon,
then will be able to give you more info.
Am home now...
The disk repair facility states at the end of a series of checks that ' The volume Macintosh HD appears to be ok'
then on repair disk permissions it states 'The priveleges have been verified or repaired on the selected volume'
Have gone through those stages as described - no errors came up at all typed in reboot
but still have the spinning disc
For some reason it has come up with an alert 'This software cannot be installed on this computer' when trying to restart from install disc.
Now I am just wandering if this is due to the version of the start up disk as the disk version is 10.4.10 whereas my HD version is 10.4.11
I cant even get to the drive selection page, it doesn't give me any options or allow me into the instructions, just keep getting this alert again not allowing me to install...
right i think thats thats just compounding my problem ! having the correct disk would be
I will return to the shop and explain, they seem to have given me an earlier version which is why i cant get any further.
thanks for your time which has proved invaluable and well worth the money as it has cleared up a lot of confusion I had. Hopefully when i get the correct disk I will run through the points you have given me and resolve the problem.
All was well until I came up against another problem....aaaggghhh !!
All was well yesterday, seemed to be running fast and efficiently. Tonight I attempted to open up Photoshop and the big freeze up happened. spinning disc syndrome so in the end pressed power button and restarted. This time I am greeted with flashing question mark which will not dissappear. So installed disc 1 and ran disk repar came up with the below info:
Invalid record count
Volume check failed
Error: The underlying task reported failure on exit
1 volume could not be repaired because of an error.
so ive reseated hard drive and ran the same procedure but still the same.
checked ram in place all seated correctly .
Thanks Mike I will try that......