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Rob, Mac Genius
Category: Mac
Satisfied Customers: 409
Experience:  14 years Mac experience, 10 years Mac Consulting, ran a printshop for 23 years.
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I have never been able to use my HP printer that I got with

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I have never been able to use my HP printer that I got with this MacBook as a scanner. The printer window says USB not connected but the cable is connected as i can use it as a printer. Is there a driver that is missing.
Hello again,

Thanks for the accept and bonus on the other question by the way.

You may need a driver. Which model printer/scanner is it?
Customer: replied 7 years ago.
HP Photosmart C4280 All in One
There is an updated driver for it from HP here:

It's a big one weighing it at 188 megabytes but as long as you have broadband that shouldn't be a problem. In the description it does say the driver replaces a previous release that didn't support Mac OS 10.5.2
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