How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask KevinK Your Own Question

KevinK
KevinK, Apple Certified Trainer
Category: Mac
Satisfied Customers: 30
Experience:  10 years with Mac computers, Certified trainer for various software, nationwide workshop presenter
Type Your Mac Question Here...
KevinK is online now
A new question is answered every 9 seconds

how do I set the printer preferences in adobe photoshop elements

Customer Question

how do I set the printer preferences in adobe photoshop elements for the mac?
Submitted: 5 years ago.
Category: Mac
Expert:  KevinK replied 5 years ago.
Hello:

Not a problem about the deposit. We are here to help.

Printer Preferences are not in Adobe, they are in your System Preferences.

Go up to your Apple icon in the upper left of your screen.

Click on System Preferences.graphic
Click on Printer and Fax and select your printer. If it is not listed you will have to install it. You can select this Printer to be the default printer.

Let me know how this works for you!!

Kevin
Customer: replied 5 years ago.
I can pick the right printer, what I can't do is set the preferences of that printer. In particular it doesn't let me choose my paper type. (I want to use high resolution paper.)

In both my Missing Manuals for Photoshop Elements 6 (for both the Mac and Windows) it clearly shows there is a button called Printer Pereferences under the warning to "disable color management in the printer preference dialog" and before the Printer Profile. That button does not appear when I try to print in my version of Photoshop Elements 6. I can send you a screen shot if that would help.
Expert:  KevinK replied 5 years ago.
Yes, please do send me a pic.

Kevin
Customer: replied 5 years ago.
graphic
Expert:  KevinK replied 5 years ago.
Okay--

Let's talk printer. What kind of printer do you have installed?

How is it connected?

Kevin
Customer: replied 5 years ago.
It's a Canon Pixma MP780. It's connected with a USB cable, and I can set my paper preferences if I print in Preview, but not in iPhoto or Photoshop Elements. I can print in Photoshop Elements, but only with a standard preset.
Expert:  KevinK replied 5 years ago.
Okay, what I may suggest is you to uninstall the printer drivers and the MP software:
(From the online manual)
1 Close any open software applications, including virus checkers.
2 Double-click the hard disk icon where the MP Driver was installed, double-click the [Applications] folder, double-click the [Utilities] folder and then double-click [Printer Setup Utility] (with any system other than Mac OS X v.10.3.x, double-click the [Utilities] folder and then the [Printer List]).
3 Select all BJ printers registered in the [Printer List] and click [Delete].
4 Double-click the hard disk icon where the ScanGear Starter 1.0E was installed, double-click the [Applications] folder, then put the [ScanGear Starter 1.0E] folder into Trash.
5 Double-click the hard disk icon where the MP Driver was installed, the [Library] folder, the [Printers] folder followed by the [Canon] folder and then put the [BJPrinter] folder into Trash

6 Restart the computer

IMPORTANT


If restarting the computer is necessary, disconnect the USB cable before the computer restarts.
7 Disconnect the USB cable from the computer and the machine.
Then I would reinstall the software:

After uninstalling the software in the order MP Navigator, ScanGear Starter 1.0E (Macintosh), and then MP Drivers, reinstall the software.
Customer: replied 5 years ago.
I couldn't find either Printer List or Printer Setup Utility under Applications/Utilities, but I don't think uninstalling and reinstalling the printer driver makes sense. I can get the options I need in Preview...they're hidden but I stumbled across them. I think I'll just phone Adobe tech support Monday about the missing button in Photoshop Elements.

I'm willing to pay you for your time, but will wait until after I try Adobe Monday.
Expert:  KevinK replied 5 years ago.
THat will probably be your best bet.

Let me know.

Customer: replied 5 years ago.
I was disappointed that you told me to uninstall and reinstall the printer driver after I told you I could set the paper type in Preview. The solution was to choose the Preview option and go through the steps of printing it there. I was already doing that and gave you a chance to tell me how to do it more easily...it's tedious to have to do that every time. In fact the solution then was to save my settings as a preset. It would have saved me a lot of time if you had thought of that, but as it was I found the answer in The Missing Manual--Mac OS X Leopard. It seems to me it's not unreasonable to expect a Mac expert to know this.

I don't care about the $15 but I don't want to say you helped. Is there anyway to do this?
Expert:  KevinK replied 5 years ago.
Well, sometimes we overlook the obvious and I am glad you found the answer. A Mac Expert, like any human being, does not know everything.

However, I am glad you found the answer. Yes, I didn't give you the answer you wanted. So, just don't accept the answer. It's simple.

Again, I'm sorry that I failed in providing you the proper answer you wanted.

Kevin

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
< Last | Next >
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
< Last | Next >
  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike's Avatar

    Mike

    Mac Medic

    Satisfied Customers:

    6256
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Satisfied Customers:

    5282
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Satisfied Customers:

    4670
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Satisfied Customers:

    2068
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg Brandon M.'s Avatar

    Brandon M.

    Mac Support Specialist

    Satisfied Customers:

    1501
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Satisfied Customers:

    1408
    20+ years in the computer/Mac industry
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg David's Avatar

    David

    Mac Support Specialist

    Satisfied Customers:

    1236
    BSc, H.Dip, Apple Certified