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Thomas Z
Thomas Z, Mac Genius
Category: Mac
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Experience:  15 Years of Personal Experience on Mac, 6 months full time Computer Tech with Mac specialty
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My camera works perfectly fine, but, in iChat, I am not able

Resolved Question:

My camera works perfectly fine, but, in iChat, I am not able to do video chat. When I go to Preferences - Audio/Video, I can see myself, but I am not able to do video chat.
Submitted: 5 years ago.
Category: Mac
Expert:  Thomas Z replied 5 years ago.
Is the other party involved in the video chat on a Mac that has iChat AV?
Customer: replied 5 years ago.
Yes, i have had my computer since March 2008, and I was always able to do video chat with other mac users with Ichat, and all of a sudden im not able to. i have no altered anything, and the camera works just fine.
Expert:  Thomas Z replied 5 years ago.
Can you do an audio chat with anybody? You can test this on me, I am online my AIM name is perpetualunity.
Customer: replied 5 years ago.
yes i can do audio chat, and one way video chat, where i see the other person, but they can't see me. and they have to initiate the chat
Expert:  Thomas Z replied 5 years ago.
We did a screen sharing session and deleted the iChat preferences, restarted iChat. It worked!
Thomas Z, Mac Genius
Category: Mac
Satisfied Customers: 172
Experience: 15 Years of Personal Experience on Mac, 6 months full time Computer Tech with Mac specialty
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Thomas Z
Thomas Z
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15 Years of Personal Experience on Mac, 6 months full time Computer Tech with Mac specialty