How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan - Master Tech Your Own Question

Dan - Master Tech
Dan - Master Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 1904
Experience:  I have worked with Macs going back to the IIE. Installation, diagnostics, repair of all variations.
12940042
Type Your Mac Question Here...
Dan - Master Tech is online now
A new question is answered every 9 seconds

I contacted you once a long time ago. I again have a locked

Customer Question

I contacted you once a long time ago. I again have a locked folder on my desktp that won't unlock to get trashed. You told me how and it worked, but I have forgotten how. Fill me in again.Customer <[email protected]>
Submitted: 7 years ago.
Category: Mac
Expert:  Dan - Master Tech replied 7 years ago.
Greetings Allen, what version of OS X are you using?
Dan
Expert:  Dan - Master Tech replied 7 years ago.
Here is a reference page on Apple's support site which should cover most any situation you may have in this regard:

Unable to move, unlock, modify, or copy an item in Mac OS X


If you continue to have a problem let me know.
Dan
Expert:  Dan - Master Tech replied 7 years ago.
If you want to download and use the Trash It! utility, you can download it from here.
Dan
Customer: replied 7 years ago.
It won't download. Allen