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Shawn
Shawn, Computer Engineer
Category: Mac
Satisfied Customers: 275
Experience:  15 years of Mac software and hardware troubleshooting experience, 10 years of programming experience
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How do I repaiir Mac OS 9 residing on Mac OS 10.4 (Tiger).

Customer Question

How do I repaiir Mac OS 9 residing on Mac OS 10.4 (Tiger). I cannot get Norton's Utilities to work.
Mac OS 9 freezes about halfway through startup. I have also tried Disk Utility.
Submitted: 8 years ago.
Category: Mac
Expert:  Shawn replied 8 years ago.
Hello,

How are you trying to run Norton Utilities? What happens when you run it?


Kind regards,

Shawn
Customer: replied 8 years ago.
When I run Norton's My disk does not show up, only the Norton's disk. I understand Norton's will not work on system 10.
One thing, when I have OS 10 running and select classic from the menu bar it opens just fine but when I select the disk with system 9 to boot in 9 it freezes about halfway through. System 10 opens just fine.
Expert:  Shawn replied 8 years ago.
Hello,

I think your best bet is to try installing a fresh copy of OS9. As you've discovered, Norton is difficult to get working on today's systems.

Do you have your OS 9 specially configured, or is it okay to just create a new one?

If it's okay to reinstall, please follow the instructions on this page under "Installation of Mac OS 9 after Mac OS X":

http://support.apple.com/kb/HT1585?viewlocale=en_US


I hope this helps! Let me know if you have any more questions. Kind regards,

Shawn
Customer: replied 8 years ago.
Reinstalling is something I already know. I was hoping for a better solution.
Ted Galloway
Expert:  Shawn replied 8 years ago.
Ted,

Okay. Did you try booting the computer from your Norton CD?


Kind regards,

Shawn