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Mike
Mike, Mac Support Specialist
Category: Mac
Satisfied Customers: 2186
Experience:  Apple trained Technician, A+ Certified, 20+ years of Mac support, repairs, training, and consulting
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What doex it mean when Safari quits more and more frequently

Customer Question

What doex it mean when Safari quits more and more frequently? This used to happen once and while nowit happens all the time.
Submitted: 8 years ago.
Category: Mac
Expert:  Mike replied 8 years ago.
Usually this means a corrupted cache or preferences file.

Let's do the cache first, it is the easiest.

Do this:
Go to the Safari Menu and choose Reset Safari.
In the window check all the boxes that are for history, website icons, cache files, and Google Searches.

You can also delete cookies in here as well if you want to clean it up as much as possible.

Click OK then restart Safari by quitting and restarting it.

See if this helps.
Mike
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Customer: replied 8 years ago.
I followed the instructions given. When I click on reset Safari it only gives me a choice to cancel or reset. I did reset. I also clicked empty caches. I don't see any difference. Safari is still quitting. what next?
Expert:  Mike replied 8 years ago.
Ok.

Quit Safari

Go to your Home Folder and look for the Library Folder. Make sure your are in your Home folder. It contains your Pictures, Music, Movies, Documents. Not the Hard Drive. There are 3 Library Folders, we want the one in the Home Folder.

Open that and then look for the Preferences folder.

Open that and look for:

com.apple.safari.plist

Drag to the Trash and then restart Safari. See if it helps.

Mike
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Customer: replied 8 years ago.
Thanks...This seems to have helped...
Expert:  Mike replied 8 years ago.
Great. If you need anymore help with this come on back.

Thanks,
Mike