How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan - Master Tech Your Own Question
Dan - Master Tech
Dan - Master Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 1904
Experience:  I have worked with Macs going back to the IIE. Installation, diagnostics, repair of all variations.
Type Your Mac Question Here...
Dan - Master Tech is online now
A new question is answered every 9 seconds

I have an apple iBook G4. I can plug it in to the router and

Customer Question

I have an apple iBook G4. I can plug it in to the router and access the internet with no problem at all but when I try to use any wireless router, my screen goes dim and I get a message that I must shut my computer down by holding down the power button. This just recently started.
Submitted: 8 years ago.
Category: Mac
Expert:  Dan - Master Tech replied 8 years ago.
GreetingsCustomer a couple of questions so I can get a better idea of your situation. What version of OS X are you using? When the problem started did it coincide with any other event such as a system lockup or crash, update, install? Do you have an OS X disc to boot from if you need to?
Customer: replied 8 years ago.
I have version 10.4.11. I don't have a disc but might be able to get one. Nothing else took place. Just started doing it one day.
Expert:  Dan - Master Tech replied 8 years ago.
If you had a disc I would suggest doing using the Disk Utility to perform a disk repair. In any event, you can try running a Permissions Repair from the Disk Utility to see if that helps. It's located in Applications=>Utilities folder.
Expert:  Dan - Master Tech replied 8 years ago.
If you are still having problems please let me know. If so, your airport card is most likely at fault since the iBooks have a history of that problem causing a kernel panic and locking up. If you can get the hardware test disc that would help to confirm this, otherwise you may just have to buy another card.

Related Mac Questions