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How do I fix error 3150

 

Customer Question

How do I fix error 3150?

 

Optional Information:
OS: Mac OS X; Browser: Other

Already Tried:
Doing a search to fix the error. The only sites that offer assistance are for PC's

Submitted: 1648 days and 22 hours ago.
Category: Mac
Value: $9
Status: CLOSED
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Expert:  Mike replied 1648 days and 22 hours ago.

Hi.

Please be more specific so we can help you.

What application is giving this error or what are you doing when it happens?

What Mac do you have (exact model/speed) and what version of OS X?

Let us know,
Mike

Customer replied 1648 days and 22 hours ago.

Downloading songs from iTunes.

Mac Book Pro 1.83 GHz Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM

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Expert:  Mike replied 1648 days and 22 hours ago.

What version of Mac OS X?

Customer replied 1648 days and 22 hours ago.

10.4.11

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Expert:  Mike replied 1648 days and 22 hours ago.

OK.

It seems from what I have found that it is related to networking and dropped connections. Meaning that during the transfer or during the request for the file, the connection was dropped or interrupted.

First, make sure you are using the latest version of iTunes, which is 8.x. Check with Software Update to see if there is a new version available.

Or, a few things to try are to start the download again and see if it completes.

If a podcast, unsubscribe, and then subscribe again and see if it works.

The last item that worked for one user was that he was using a static IP address for his network and his Linksys router was having fits. When he changed to a DHCP assigned address, it fixed it. You should also make sure that your router has the latest firmware if you are using one.

I would also recommend an email to iTunes support detailing the error, because it is related to their store and downloading from there. If they get an email, they will get back to you within 24-48 hours and hopefully help you with this.

I don't think I can do anything else here, so I hope this helps answer your question, even though it does not resolve the problem.

Mike
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