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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8204
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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im having problems with my macbook connecting to the wireless

Customer Question

i'm having problems with my macbook connecting to the wireless network @ my job. I have 1 bar when I boot up but I lose the signal shortly after what shoud I do?
Submitted: 8 years ago.
Category: Mac
Expert:  Mike replied 8 years ago.

A few questions first...

When you log in, are you in an office?

Have you used this wireless network before?

Can you go to a wireless access point and try to get in there? Does it show stronger signal and then drop off or stay connected?

Did your IT dept. tell you the wireless requires security to log in? What type?

Let me know,