How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Aggie Mac Master Your Own Question

Aggie Mac Master
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience:  B.S. Biology from Texas A&M University and Long-time Mac User
11127226
Type Your Mac Question Here...
Aggie Mac Master is online now
A new question is answered every 9 seconds

I have an iMac that is 4 years old. The other night we were

Resolved Question:

I have an iMac that is 4 years old. The other night we were working on a project and then went to bed. When I woke up the next moring the screen was black and I couldn't get the computer to do anything. HELP
Submitted: 8 years ago.
Category: Mac
Expert:  Aggie Mac Master replied 8 years ago.
When you press the power button, does it make any noise at all, or is it completely dead?
Customer: replied 8 years ago.

completely dead

 

 

Expert:  Aggie Mac Master replied 8 years ago.
It sounds like it is either a logic board problem, or a dead power supply. There isn't any troubleshooting I can help you with, but I can locate you an Apple Service location near you. If you would like me to find some of these for you, please provide me with your zip code.
Customer: replied 8 years ago.
zip is 42431
Expert:  Aggie Mac Master replied 8 years ago.
There are really only a couple places close (not really that close) to you that are authorized Apple Servicers:

Computers Plus XXXXX
Owensboro, KY 42303 (NNN) NNN-NNNN

Apple Store, Oxmoor XXXXX
Louisville, KY 40222 (NNN) NNN-NNNN

You may want to check out Mail-in service for your iMac:

http://www.macmedics.com/service.htm
Aggie Mac Master and 4 other Mac Specialists are ready to help you