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Aggie Mac Master
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience:  B.S. Biology from Texas A&M University and Long-time Mac User
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I have upgraded my computer to an Intel iMac running ...

Customer Question

I have upgraded my computer to an Intel iMac running Leopard OS 10.5.4. I firewired my Adobe Illustrator CS2 program to new computer (this was an upgrade from AI 8 (old OS9).

The new AI CS2 is on the new computer yet when I open the program it runs through its initial stages and then shuts down immediately.

I have contacted Adobe. They tell me I need to buy new version (AI CS3) so I don''t need this as an answer thank you.

I believe I have reset all of my AI Preferences for the MAC as well. Maybe someone has a solution?

Thx.
Customer
Submitted: 6 years ago.
Category: Mac
Expert:  Aggie Mac Master replied 6 years ago.
Do you currently have the CS2 install CDs?

CS2 will work under rosetta on the new Intel iMacs.
Customer: replied 6 years ago.
I have the CS2 install disks but it is an upgrade version to CS2 (from AI 9 and AI 8 before it). AI 8 was compatible with OS9 at that time. I cannot load the AI 8 version on the new computer as the new MAC Intel Box won't read OS9 "tainted" software so I can not get the Upgrade Chain active again by installing the three versions on the new MAC.

The AI CS2 is on my new machine (Intel) from a Firewire migration to the new system from the old. It just will not stay on. Perhaps the software is looking for some kind of an OS 9 file??

I was of the opinion that Rosetta came packaged in the Leopard OS (Intel Version?)

BLB
Expert:  Aggie Mac Master replied 6 years ago.
Yes, Rosetta is part of the operating system. I brought that up just to say that the Adobe people are way off by saying to purchase CS3 which is Universal (PPC & Intel).

When you transferred the program from your old computer to the new iMac, did you just transfer the Application from the Applications folder?
Customer: replied 6 years ago.
Aggie:

When I transferred the CS2 from my old MAC to the new Intel MAC, I firewired it over. However, when I went to start the program on the Intel iMAC, it would go through its opening screens routine and then shut-off, when it shopuld have been fully loaded.

I did note a Plug-In (Kimba) apparently was missing. I am now copying al Plug-Ins to "paste" into the Intel AI CS2 folder hoping this may shed some light. Not sure though.

Hope this helps you.

BLB
Expert:  Aggie Mac Master replied 6 years ago.
Also if you could try copying over these Directories:

Macintosh HD>Library>Application Support>Adobe

Macintosh HD>Users>[your user name]>Library>Application Support>Adobe

Let me know if this corrects the problems.
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience: B.S. Biology from Texas A&M University and Long-time Mac User
Aggie Mac Master and 7 other Mac Specialists are ready to help you
Customer: replied 6 years ago.
Aggie (Whoop Whoop!)

Stand by. I'll copy them over and see what happens.

Thx.

BLB
Customer: replied 6 years ago.
Aggie:

My Library>App>Support Folder is 1.53GB. THis will take a bit to transfer over.

Do I need to rename my Intel Folders when I paste the copied files over to their respective counterpart folders?

I need to go out for about an hour on a call.

I'll be back to you as soon as I return. Hopefully this transfer of folders works.

Stand by (a bit longer!)

BTW, I graduated from a military college (Norwich University '71) and retired from the military. My closest pals over the years in uniform were the Aggies. Great school!

BLB
Customer: replied 6 years ago.
Aggie:

While waiting for my files to transfer to a removable disk, I reloaded my CS2 disk. The program fully loaded and is operable now. Perhaps there was a file that did not transfer over with the Firewire migration from old MAC to new MAC.

Thanks for your help. Stay in touch!

Ben

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