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Ask Aggie Mac Master Your Own Question

Aggie Mac Master
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience:  B.S. Biology from Texas A&M University and Long-time Mac User
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My Canon 610 works on my computer but not on

Customer Question

My Canon 610 works on my computer but not on the time capsule. When I try to set it up I get error 9672. Tried unplug and restart.
Submitted: 8 years ago.
Category: Mac
Expert:  Claws224 replied 8 years ago.


What is the exact model of your printer?

Let us know


Expert:  Kovac replied 8 years ago.
Hello, did you install all OS X updates?
If that doesn't solve your problem, please look at this:
Customer: replied 8 years ago.
Customer: replied 8 years ago.
Yes I have the OSX updates 10.5.4 and have already tried most of the suggestions in the thread.Is there a specific suggestion you have? The printer works fine when connected to my Macbook Pro. It used to work with the time capsule but one day it stopped and I get the error message when I try it.
Expert:  Claws224 replied 8 years ago.

Seeing as one of our new experts has decided to take over I will opt out so he can help you.





Customer: replied 8 years ago.
Kovac can you help me on this?
Expert:  Aggie Mac Master replied 8 years ago.

Let me see if I can help...

When you go into Macintosh HD > Applications > Utilities > Airport Utility

Does your Time Capsule show that your printer is connected to it?

Customer: replied 8 years ago.
Yes it Does show the Canon 610.