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Claws224, IEEE Datacommunication Engineer
Category: Mac
Satisfied Customers: 5182
Experience:  IEEE, Microsoft
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I have the old IPhone with a Fido Sim card,I conected the ...

Customer Question

I have the old IPhone with a Fido Sim card,I conected the IPhone to my laptop to download some music,they downloaded the newer version and now my IPhone is led and I cant do nothing with it.Can you help me?
Submitted: 8 years ago.
Category: Mac
Expert:  Claws224 replied 8 years ago.


If you press the power button or menu button does the screen show anything?

Let us know if you get any response or if it is totally dead.


Customer: replied 8 years ago.
the screen says no service on the top left.there is a usb cable pointing to itunes. and it slides for emergency. thats all.
thank you
Expert:  Claws224 replied 8 years ago.


Can you open Itunes on your machine and when it is open connect your iPod to the machine.

What should happen is that iTunes will load the remainder of your software updates to the iPod and reactivate it, If not you should get an error message.

Let me know what happens.


Claws224 and 2 other Mac Specialists are ready to help you
Customer: replied 8 years ago.
I have tryed that,nothing happens on my IPhone,thanks
Expert:  Claws224 replied 8 years ago.


What OS version are you running?


Expert:  Claws224 replied 8 years ago.


I am wondering if a DfU restore may work for your issue, So could you try the following:-

Turn off your iPhone.

Hold Power and the Home button at the same time and your iPhone should boot.

When you see the Apple logo, release the power button but keep the home button pressed.

Open iTunes and wait for it to tell you that it has detected an iPhone in restore mode, Then relese the home button and follow the prompts to reload your firmware.

Let me know what happens.