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Aggie Mac Master
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience:  B.S. Biology from Texas A&M University and Long-time Mac User
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Both Adobe Acrobat Distiller 7 and 8 are crashing during

Resolved Question:

Upon launching both (either/or) Adobe Acrobat Distiller 7 and 8 are crashing during font checking at the splash screen
Submitted: 8 years ago.
Category: Mac
Expert:  Aggie Mac Master replied 8 years ago.
What type of Mac do you have, and also what version of OS X are you running?
Customer: replied 8 years ago.
Mac OS X 10.4.11 on a 1 GHz PowerPC G4
Expert:  Aggie Mac Master replied 8 years ago.
What will most likely solve the problem is deleting both versions and reinstalling only version 8.
Aggie Mac Master and other Mac Specialists are ready to help you
Customer: replied 8 years ago.
Uninstaller states distiller 7 not a legal application and won't comply
Expert:  Aggie Mac Master replied 8 years ago.
Use Appzapper, it can be downloaded here:

http://www.appzapper.com/

It will uninstall anything, it is the one piece of software I can't be without.
Aggie Mac Master and other Mac Specialists are ready to help you
Customer: replied 8 years ago.
luv'd appzapper; zapped both 7 and 8 distillers and reinstalled 8 from original disk. Unfortunately it is still crashing at same point during font check at splash screen. Any other suggestions?
Customer: replied 8 years ago.
> also cannot use patches for acrobat 8, it's grayed out; see fm research that
> you should go in order 8.01, 8.011, 8.02 etc but no such earlier updates
> exist on Adobe's site, just the 812 all
Customer: replied 8 years ago.
am Accepting because of your efforts
but problem still exists
NEED distiller, d~~~it
Expert:  Aggie Mac Master replied 8 years ago.
Did you attempt to uninstall again with appzapper after reinstalling? It may be that the uninstaller from Adobe left some files. It's a long shot but worth a try.
Customer: replied 8 years ago.
will get back to you, hopefully sometime tomorrow; need sleep
Customer: replied 8 years ago.
You're gonna get a freebie ... will reopen this and "accept" but actually figured it out myself. Was right earlier when I suggested font problem. This is my home computer and have been a total slob (emphasized) in font management. Dumped Suitcase 10 (not meant for X), loaded FontExplorer X and deactivated over 4000 (FOUR THOUSAND) fonts! Voila! Distiller Works! Thx again, anyway, and would put this at top of my list for potential problems.
Al