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Ask Aggie Mac Master Your Own Question

Aggie Mac Master
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience:  B.S. Biology from Texas A&M University and Long-time Mac User
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Adobe Bridge will not open, refuses to launch. All other ...

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Adobe Bridge will not open, refuses to launch. All other Adobe CS3 programs open just fine. I've talked with Apple folks, problem not there.
What version of OS X are you using?

What is the model of the Mac you are using?

When did this start? (Were you ever able to open Adobe Bridge)
Customer: replied 8 years ago.
Reply to Aggie Mac Master's Post: 10.5.4


A few days ago. I was just trying to open Bridge and noticed it was uber slow. Also, I noticed that some of the folders seemed to be missing. They did not appear on the scree, yet when I scrolled over their old location (the screen showed a blank space prior to the other folders that showed up just fine), SOMETIMES the image of the folder and the title would show, but when I tried to open a folder, it would not respond. I went into preferences, etc. but could not get anything to change. Indeed, different folders would appear as I scrolled over the "space." The folders and content could be opened through the hard drive and external drive, as I mentioned. I am particularly concerned as I need to store important metadata before I share some of these images.

Hope this helps. Thanks.
Try this, it may work it may not:

When you open Bridge hold down the Command + Option + Shift

Choose "Reset Preferences" , "Purge Entire Thumbnail Cache", "Reset to Default Workspace"

If it doesn't work let me know and I will further research this issue.
Aggie Mac Master and 2 other Mac Specialists are ready to help you
Customer: replied 8 years ago.
Thanks. Weird. I remembered that I'd tried that the other day several times, after going into some forums, and it didn't work. I couldn't even get the box with options to show up. Much appreciated. Have a great day, Aggie.

An, I'll hit the Accept button. Just wanted you to receive feedback on your good work.