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Ask Aggie Mac Master Your Own Question

Aggie Mac Master
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience:  B.S. Biology from Texas A&M University and Long-time Mac User
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i have message there are 8 updates for mynew Imac. et ...

Customer Question

i have message there are 8 updates for mynew Imac. et system run all nite - did not download help. Also have notice of update on wireless keyboard won''t download
Submitted: 8 years ago.
Category: Mac
Expert:  Aggie Mac Master replied 8 years ago.
This may take a few answers and replies, so bear with me. I just purchased a new iMac as well, and had those updates.

I am assuming that you are able to access the internet from it?

Also what does it tell you when you go to the Apple menu and click on Software Update...?

Let me know, and we will get this squared away!
Customer: replied 8 years ago.
said checking for updates then said updates listed - would take time to updat
Expert:  Aggie Mac Master replied 8 years ago.
and if you click "Install"?

Will it install the updates?
Customer: replied 8 years ago.
Reply to Aggie Mac Master's Post: sorry - but I am not familiar with your Just Answer service and had a hard time r responding , . . please bear with me
Customer: replied 8 years ago.
no will not install
Expert:  Aggie Mac Master replied 8 years ago.
Try restarting your computer, and attempt to install the updates again.
Customer: replied 8 years ago.
restarted got to screen which saysreconfiguring and it stays there justas it did before    I am giving up ffor now please reverse my charge - sorry to keep you on so long