How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aggie Mac Master Your Own Question
Aggie Mac Master
Aggie Mac Master, Mac Genius
Category: Mac
Satisfied Customers: 316
Experience:  B.S. Biology from Texas A&M University and Long-time Mac User
11127226
Type Your Mac Question Here...
Aggie Mac Master is online now
A new question is answered every 9 seconds

how to bypass password XXXXX eject disc

Customer Question

we got a apple imac from yard sale and it is password XXXXX user protected.The people we moving and we did not get this info before they moved can you help me get this reset so we can use it
Submitted: 8 years ago.
Category: Mac
Expert:  Michael L............JA MAC Tonight replied 8 years ago.

Hi and Welcome to Just Answer,

 

Ok, let's take a look at this;

 

In order to fix this you will need to use your disk or get a disk, and then follow the instructions

 

Insert the install CD and reboot your computer.

 


Press the C key while the computer is booting hold it down until the Apple logo appears.
Select Reset Password XXXXX the Utilities menu then choose your username. Then follow the rest of the prompts

 

 

More info here

 

http://docs.info.apple.com/article.html?artnum=106156

 

If you need more help Let me know

 

 

 

If you find this post helpful please take a few minutes to leave Feedback.

By you leaving Positive Feedback you give your Expert additional opportunities to earn extra CASH and Recognition.

 

If you would like to give a Bonus they are always welcome.

 

If there is anything else let me know, If not click accept. Thank You Michael L.

Expert:  Aggie Mac Master replied 8 years ago.
Ok try this,

- Reboot

- Hold apple + s down after you hear the chime.

-When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):

mount -uw /

rm /var/db/.AppleSetupDone

shutdown -h now

After rebooting you should have a brand new admin account. When you login as the new admin you can simply delete the old one.

Let me know if this method works for you. Thanks for giving us a try to help.