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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am getting the following hardware error when ...

Customer Question

I am getting the following ''hardware error'' when I try to burn DVD''s on my Imac fitted with a matshita UJ-85J superdrive: sense code = 0x03 please help?
Submitted: 8 years ago.
Category: Mac
Expert:  Claws224 replied 8 years ago.

Hi,

What model of iMac do you have?

How old is your unit?

Do you get errors when you try to burn CD's?

Thanks

Customer: replied 8 years ago.
Ok,
Its a white late 2006 model 17 inch Intel Imac with 2 gig dual core processors an 2 gigs of Ram.
Its about a year old.

Cd burning seems to be OK.

Thanks
Expert:  Claws224 replied 8 years ago.

Ok,

What software are you trying to burn your DVD's with?

Thanks

Customer: replied 8 years ago.
toast titanium
Expert:  Claws224 replied 8 years ago.

Ok,

Do you get an error when you try to write a DVD using the Mac's built in software?

http://support.apple.com/kb/HT1479

Let me know

thanks