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Ask Michael L............JA MAC Tonight Y...

Michael L............JA MAC Tonight
Michael L............JA MAC Tonight, One of JA's top 10 Computer Experts
Category: Mac
Satisfied Customers: 2287
Experience:  One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
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MacBook laptop is locked. forgot password. How do I re-set

Customer Question

No Comment Added
Submitted: 8 years ago.
Category: Mac
Expert:  Michael L............JA MAC Tonight replied 8 years ago.

Hi and Welcome to Just Answer,


Ok, let's take a look at this;


In order to fix this you will need to use your disk or get a disk, and then follow the instructions


Insert the install CD and reboot your computer.


Press the C key while the computer is booting hold it down until the Apple logo appears.
Select Reset Password XXXXX the Utilities menu then choose your username. Then follow the rest of the prompts



More info here


If you need more help Let me know




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If there is anything else let me know, If not click accept. Thank You Michael L.

Customer: replied 8 years ago.
Reply to Michael L............JA MAC Tonight's Post: I followed your directions and believe I successfully reset the administrative password.
The computer still has my girl friend's personal
lock. After I reset the admin password XXXXX said
something like to change keychain or something passwords..... so I went to the next utilities drop when I restart I just get her
login box. What now?
Expert:  Michael L............JA MAC Tonight replied 8 years ago.

ok, this should help you get through that