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  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
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  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
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Meet The Experts::

 
 
 
  • Mike the MacMedic's Avatar

    Mike the MacMedic

    Mac Support Specialist

    Positive Feedback:

    95.3 %

    Satisfied Customers:

    6038
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
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  • http://ww2.justanswer.com/uploads/macthelife/2009-10-20_1899_mikesebaharsquare64.jpg Mike the MacMedic's Avatar

    Mike the MacMedic

    Mac Support Specialist

    Positive Feedback:

    95.3 %

    Satisfied Customers:

    6038
    Over 20 years IT experience with Apple computers in publishing, marketing and design.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    Mac Helper

    Positive Feedback:

    97.9 %

    Satisfied Customers:

    5097
    7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
  • http://ww2.justanswer.com/uploads/DP/dpean/2012-6-6_172828_avatorme1.64x64.JPG Daniel's Avatar

    Daniel

    Mac Genius

    Positive Feedback:

    95.7 %

    Satisfied Customers:

    4570
    Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.
  • http://ww2.justanswer.com/uploads/VI/vinodvmenon2005/1.64x64.jpg Vinod Menon's Avatar

    Vinod Menon

    Support Specialist

    Positive Feedback:

    93.9 %

    Satisfied Customers:

    1945
    worked as a Tech support Associate for Apple products
  • http://ww2.justanswer.com/uploads/BE/beboo/2011-1-14_201648_n5063313142021801763.64x64.jpg BeBoo's Avatar

    BeBoo

    Mac Support Specialist

    Positive Feedback:

    98.2 %

    Satisfied Customers:

    1438
    10+ Years Mac Support as contractor and currently an IT Manager for law firm
  • http://ww2.justanswer.com/uploads/MA/MacHelpdesk/1d2d506.64x64.jpg MacHelpdesk's Avatar

    MacHelpdesk

    Mac Support Specialist

    Positive Feedback:

    92.4 %

    Satisfied Customers:

    1196
    BSc, H.Dip, Apple Certified
  • http://ww2.justanswer.com/uploads/MA/MacDruid/IMG_0232.64x64.JPG John T. F.'s Avatar

    John T. F.

    Mac Druid

    Positive Feedback:

    96.3 %

    Satisfied Customers:

    1043
    20+ years in the computer/Mac industry
 
 
 

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Welcome to JustAnswer – the largest online question and Expert answer site on the Web. When you have Computer questions, ask Mac Support Specialists for answers. And for customized Mac answers to your Computer questions ASAP, ask one of the Mac Support Specialists here on JustAnswer.

JustAnswer makes it easy for you to get answers to Computer questions like these:

  • Last night I tried unsuccessfully to reset my password XXXXX order to purchase download ITunes music. After multiple failures, I seem to shut out completely. What can I, an 81 year-old computer novice, do to get an approved password XXXXX that I can start my own music library?
  • I can't get any sound out of my speakers (Companion 3) but I do get a hum when I disconnect lead from the back of my computer & place my fingers on the lead end or when I plug it back in to my computer.
  • If my MacBook purchased in 2006, has a rectangle on screen that says I need to press power button and reboot, but when I do that it just comes up again, will you be able to get my data off my computer or fix it?
  • My computer has come up with this message : Time Machine couldn't complete the backup to "Kevin's time Capsule " The backup disk image "/volumes/data/Kevin's MacBook Air.sparebundle" is already in use.
  • My cursor has gone and been replaced by a blue circle and I have a dialogue box that has popped up. HOw do I get my cursor / pointer back and get rid of the dialogue box please. ALL this happened when my cat walked on the computer key board.

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