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john -aka eauto
john -aka eauto, The Car Guy
Category: Lexus
Satisfied Customers: 15755
Experience:  15 years as a auto tech Ase Certified
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Had a lot of work done to it including struts and timing

Customer Question

had a lot of work done to it including struts and timing belt replaced. it runs a lot rougher now. what could be causing that?
JA: How many miles are on the timing belt? Have you ever had to change it before?
Customer: the old timing belt had 87,000 miles on it. but it is nor brand new less than 250 miles on it
JA: What is the model of your '87 Lexus?
Customer: it is a 2004 gx470 it has about 87,000 miles on it
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: no, it was taken to a mechanic and had various things replaced after a week, it is running rougher than before
JA: Anything else you want the mechanic to know before I connect you?
Customer: I don't think so
Submitted: 4 months ago.
Category: Lexus
Expert:  john -aka eauto replied 4 months ago.

Hi . Thank you for asking your question on JustAnswer.

Thank you again for trusting us with your problem. John aka eauto

Expert:  john -aka eauto replied 4 months ago.

is the engine light on?

Customer: replied 4 months ago.
the check engine light is not on
Expert:  john -aka eauto replied 4 months ago.

does it run rough at idle?

Customer: replied 4 months ago.
I don't think it is a s noticeable at idle as when it is running. The struts were also replaced, so I am not sure what might be causing the issue.
Expert:  john -aka eauto replied 4 months ago.

is it a rough ride or is motor running bad?

Customer: replied 4 months ago.
the front and rear brakes, a leaking radiator, the rear airbags, and the water pump were all replaced or repaired as well
Customer: replied 4 months ago.
a rough ride, just doesn't run as smooth as before the work was done
Expert:  john -aka eauto replied 4 months ago.

did they use oe struts or aftermarket? if so what brand

Customer: replied 4 months ago.
do the struts and / or timing belt need minor adjustements when new ones are installed?
Customer: replied 4 months ago.
I was told oe struts
Expert:  john -aka eauto replied 4 months ago.

no adjustment...did the put part numbers on your reciept

Customer: replied 4 months ago.
the ones lexus would buy, but does not have the lexus name on them
Customer: replied 4 months ago.
not sure about the part numbers on the receipt. it is a friend's vehicle
Customer: replied 4 months ago.
what should look for on the receipt to indicate oe struts?
Expert:  john -aka eauto replied 4 months ago.

part number would tell me oe part # is (###) ###-####/p>

Customer: replied 4 months ago.
ok. I will get the receipt at some point. What else could be an issue?
Expert:  john -aka eauto replied 4 months ago.

my guess is low quality aftermarket parts causing the poor ride

Customer: replied 4 months ago.
if it is more of an engine issue, what could be the timing belt concerns?
Expert:  john -aka eauto replied 4 months ago.

if it was a timing concern the engine light would be on

Customer: replied 4 months ago.
nopart numbers on receipt. replaced front struts and aligned, replaced rear air springs, replaced front and rear pads, replaced timing belt, pulleys, tensioner, water pump, and drive belt, replaced radiator, and performed 90,000 mile service
Expert:  john -aka eauto replied 4 months ago.

brand anything?

Expert:  john -aka eauto replied 4 months ago.

how much were the frt struts each?

Customer: replied 4 months ago.
no brand, $220 each for a total of $440
Expert:  john -aka eauto replied 4 months ago.

they are after market then oe are 300 each

Expert:  john -aka eauto replied 4 months ago.
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