Lexus Troubleshooting Questions? Ask a Lexus Expert
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This sounds like an issue for the power window regulator. Usually when they fail the window can be moved against the pressure of the power window motor itself. This is geared so you can't move the window without using the motor. When the regulator breaks, then it's not a problem to move the window.
A regular mechanic should be able to do this repair for you, so the dealer isn't required. If you would like to remove the door panel and do the repair yourself, please let me know and I will see if I can locate instructions for you.
Please let me know if there is anything else I can do to help.Also, please remember to rate my answer.Thanks so much!
Hadn't hear back from you on this and I was wondering if you need further assistance with this?