Lexus Troubleshooting Questions? Ask a Lexus Expert
Thank you for allowing me to help you with this concern today and am sorry to hear that this is happening. I will have to ask you a few questions so that I can get a better understanding as to what may be going on with your Rx350.
Did this just start happening?
Have you had it to a repair shop or made any repair attempts yet/
When this concern started to happen, did it work sometimes and then others not? Or did it just quit working all of a sudden?
Ok, the problem will be the switch itself then. We see these quite often go bad. Have you priced one out yet?
I think so, yes. The steering wheel airbag will need to be removed and then you can access the cruise switch. Here is a video of removing the steering wheel air bag...
It's just held in by 2 torx screws and then it pulls out to reveal the switch. Does the video help get and idea of how hard it is?
Have you been able to get this fixed yet?