How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask lexpert Your Own Question
lexpert
lexpert, Lexus Master tech
Category: Lexus
Satisfied Customers: 2100
Experience:  Master Certified with lexus, 8 years experience with Lexus
9414525
Type Your Lexus Question Here...
lexpert is online now
A new question is answered every 9 seconds

MY 350 GS won't start. JA: Sometimes things that you think

Customer Question

MY 350 GS won't start.
JA: Sometimes things that you think will be really complicated end up being easy to fix with Lexus. The Lexus Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: my hu
JA: Are you hoping to fix this yourself?
Customer: My husband is at a rest area, would just like to get off the interstate. it is a push button start, nothing happens when he applies the brake and pushes the start button.
JA: Is there anything else important you think the Lexus Mechanic should know about your Lexus?
Customer: it was working fine until he stopped to rest.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Lexus Mechanic about your situation and then connect you two.
Submitted: 8 months ago.
Category: Lexus
Expert:  Genchi Genbutsu replied 8 months ago.
Thank you for allowing me to help you with this concern today and am sorry to hear that this is happening. I will have to ask you a few questions so that I can get a better understanding as to what may be going on with your GS350.When he pushes just the button, does that dash and its lights come on? Or does it act like the battery is dead?
Customer: replied 8 months ago.
The dash lights come on, but nothing else happens.
Customer: replied 8 months ago.
He was able to jump start the car.
Expert:  Genchi Genbutsu replied 8 months ago.
So a jump fixed this and you are back going again?
Customer: replied 8 months ago.
Yes, the car was started and we drove it to our local dealer to get checked.
Expert:  Genchi Genbutsu replied 8 months ago.
Sweet and Good job! Thank you for allowing me to help.

Related Lexus Questions