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Chris (aka - Moose)
Chris (aka - Moose), Technician
Category: Lexus
Satisfied Customers: 44474
Experience:  16 years of experience
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Just replaced the battery in rx350 and when we connect the

Customer Question

Customer: ***** *****. just replaced the battery in rx350 and when we connect the leads, the alarm goes off and wont stop. help!!
JA: Thanks. Can you give me any more details about your issue?
Customer: we have to disconnect one of the leads in order for the horn to stop.
JA: OK got it. Last thing — Lexus Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Lexus
Expert:  Chris (aka - Moose) replied 10 months ago.

Welcome, I'm Chris (aka Moose). No experts here are Just Answer employees, we do not get a paycheck or benefits from JA. We are independent contractors, only paid when you rate our answer.

If this is not an aftermarket alarm. You should be able to connect the battery, unlock the doors with the remote fob, then insert the key into the ignition and turn it to the run position and the alarm should go off and allow starting.

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Customer: replied 10 months ago.
It is a push start, so I cannot insert a key to start.
Expert:  Chris (aka - Moose) replied 10 months ago.

Using the fob to unlock the door and placing the fob in the access hole in the car then pressing start should stop the alarm.

Customer: replied 10 months ago.
That still didn't work.
Expert:  Chris (aka - Moose) replied 10 months ago.

Is there any kind of aftermarket electronic on the vehicle. If not then we most likely are going to need a scan tool to diagnose this. What year model is the vehicle so I can double check.

Customer: replied 10 months ago.
No aftermarket electronics. It is a 2011 Lexus rx350
Customer: replied 10 months ago.
2011 Lexus rx350.
Expert:  Chris (aka - Moose) replied 10 months ago.

I see no other steps to try without a scan tool. I will opt out.

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