Lexus Troubleshooting Questions? Ask a Lexus Expert
Hello, my name is Bobby. Thank you for the question. If the key will not move then you need to pull the steering wheel hard in each direction while trying to move the key. The wheel lock may be jammed. If you still cannot get it then you may have an issue with the ignition lock cylinder failing. Trying another key may help. Let me know if you need more help.
If the battery I completely dead, no voltage at all then this can happen. I would see if you can jump it. If not then the lock cylinder may be damaged.