How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Roy Your Own Question
Roy
Roy, import/domestic specialest
Category: Lexus
Satisfied Customers: 5447
Experience:  ASE master tech for 40 years
3506196
Type Your Lexus Question Here...
Roy is online now
A new question is answered every 9 seconds

Lexus ES 350: Re my lexus es350 (66K miles) evaporator core

Customer Question

Re my lexus es350 (66K miles) evaporator core had to be replaced (6/4/15) for a cost of $1990. I have asked Lexus USA reimbursement. The local dealer would not put this repair under warranty. I have mailed the documents Lexus has requested, and they have another person handling my request now.
Would Tech Serv Bullet L-SB-0032-08 address this situation?
Submitted: 1 year ago.
Category: Lexus
Customer: replied 1 year ago.
I will wait
Customer: replied 1 year ago.
email the answer to :***@******.***
Expert:  Roy replied 1 year ago.
good afternoon my name is ***** ***** I will help
there is a superseded bulletin for this but warranty only covered for 48 months/50k. I will attach the bulletin.
Roy
http://st.club-lexus.ru/attach/u/05db6e5b.pdf