Lexus Troubleshooting Questions? Ask a Lexus Expert
Thank you for using just answer and sorry to heat of your issues on the RX.
I can fully understand your frustration here. A side note that I would like to throw in here to help you better understand the situation is that the air suspension on the Rx330 was a very very rare option and only found on select units, I worked at a very high volume dealer that sold an average of 400-500 new cars a month and we only saw about 5 of these ordered in the 2004-2006 model run on the RX so honestly the dealer probably just hasn't seen this yet.
As far as your issue, can you tell if this is more of a front or rear issue?
Yes that does help, thank you.
The repair states that there was a code stored....does it state a code # XXXXX?
Also do you have any warning indicaators blinking or on now that would indicate a recognized failure?
Ok, high mode automatically cancels once you go above.....I believe it's 13 mph on this one.
I want you to try something on the truck and get back to me. Start the Rx (all doors closed) and turn the suspension to HI, wait until the light stops blinking and then shut the truck off, then tomorrow morning check to see if the truck seems to have lost any height on any of the 4 corners. I want to see if any of the air shocks are leaking down internally here.
I'm here to help, just reply back here as you are doing now, you should have a few e-mails by now to redirect you back here, I am online in the evenings.
Also call your dealer tomorrow and get me the code #;s, they should be something like C1122
Good evening Mary.
To answer a couple things here:
- On the mirrors: you have 2 buttons on the left knee bolster for the mirror, one of these buttons is for the direction of adjustment, the other switch has 3 positions (left, center or right, center is no mirror control if you push the direction adjustment), for the auto tilt mirrors to operate you must have the top switch toggled left or right, if you have it in center position then the mirrors will not tilt up/down. Be sure to read the owners manual as well, this goes over it in detail with good pictures.
I would still really like to have a code that was pulled from the system. At this point I have a feeling that either 1 strut has failed here or the cylinder that supports the 2 front struts/shocks. Yes having a district rep drive the vehicle is a good idea as well but the technician should have opened a case with Lexus technicial assistance before this is needed.
There is no such thing as an idiot or stupid question here, I am here to help and because I enjoy doing this, feel free to ask and reply as you need to, I will be here to help you in any way you need. I am logging off for the evening but am online most evenings. Thank you for the follow up and feel free to keep me posted if needed, thanks.