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Hi, My name is***** am an attorney with over 16 years experience. Hopefully I can help you with your legal question.
I am sorry for this dilemma. But not sure I understand your specific question. They offered the agreement and you accepted on the spot...and then they refused? Or did it play out some other way...
Can you speak on the phone? This would allow me to address your concerns directly. There is a nominal ($5) additional charge. I do not time my phone calls...we can converse until you receive the information you need.
If you are unwilling to speak on the phone I will opt out of this question and allow others to assist, if they are willing.
IMPORTANT NOTE: The website will likely send you an offer for a phone call for $59. PLEASE do not accept that or you will be charged $59 additional instead of $5 additional. You must first decline the offer for $59 before I am allowed to send you the $5 offer.
I am a user of this website, just like you and have no control over their billing.
Let me know if you have questions.