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Good afternoon,We don't actually represent people through this website. We are here to provide you with legal information and can provide resources to help you find a lawyer.That said, based on these facts alone, I don't see a legal claim, unless the customer suffered economic damages as a result of the manager's actions. While the customer may have felt angry and upset about what happened a court cannot compensate for feelings. A necessary element of any legal claim would be "damages", and based on these facts, there are none.I'm sorry I cannot tell you otherwise. If there are other facts I'm not aware, please let me know.