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Thank you for the information and your question. At this point, if the manager will not take your calls, and there is no one senior to him available to speak to, you should consider writing a certified letter (with return receipt) laying out what happened and what the damages were, and then telling them what you want from them. You should give them a reasonable time to respond, usually a week to 10 days, and then let them know if you do not hear from them you will consider taking legal steps.
If you do not receive an offer to cover the damages from the shop, then you will have to file suit in small claims court if you want your money back, unless they agree to go to mediation on the issue. The process in small claims court if fairly easy and straightforward and you do not need an attorney to handle it. You can get the forms needed for filing either online through the county court clerk website or in person at the court clerk's office in the county where the work was done. You will need to convince the court that the shop was responsible and bring all of the receipts and estimates that you have for the initial repair and any subsequent estimation of damages or repair of damages. It would certainly also help if you have a mechanic write an affidavit that the lack of oil caused the damages.
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I wanted to touch base with you and make sure that you did not have any follow up questions for me from the answer I provided to you on the 7th. For some reason, the Experts are not always getting replies, or ratings (at the top of the question/answer page you are viewing or in the pop up box for this question), which is how we get credit(paid by the Site) for our work, that the customer thinks have gone through. In your case I received neither.
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In any event, it was a pleasure assisting you and I would be glad to attempt to assist you further on this issue, or a new legal issue,if needed. You can bookmark my page at: http://www.justanswer.com/law/expert-marsha411jd/