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Good evening. I am Loren, a licensed attorney, and I look forward to assisting you.
How did you come to find them, or did they call you?
Do they want you to pay anything upfront?
I attempted to accept your phone call request and received the following message:"Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation."
If you can resolve the problem (it is usually a matter of confirming with your bank or credit card that the charge is authorized) I look forward to speaking with you.
Otherwise, I am happy to continue online with you.
The problems I am seeing with them are more to do with customer service than outright scamming.
Have you gotten an estimate of all fees you would be required to pay before the loan disburses and is there any other upfront payment required besides the appraisal fee?
Are you still online with me?
You will want to make sure, before proceeding with them (if you choose to proceed) that you have a written agreement in shich they disclose all fees you will be required to pay.
Did you have further questions? Have I answered your question?