My husband and I bought what was supposed to be a new vehicle from a dealership. As we lived out of state we had to pick up the vehicle later in the week so that the registration, etc. from the current vehicle (which was registered in New York) could be transferred. When we went to pick up the new vehicle, my husband upon closer inspection noted some specks around the mirror and asked the salesman if the vehicle was repainted and he denied this. We took the vehicle home and began to see things that should not happen with a new vehicle. I started to have conversation with the dealership who initially denied that the vehicle was ever in an accident and when advised we were informed by a professional repair person that the vehicle had been repainted, changed their story to yes the vehicle was repainted as it had been in a small accident when moving it "for the snow". As per representative, since the repairs were under $700.00 they did not have to disclose the accident under Connecticut statute. Based on estimates received the repairs would surpass $700.00. I also questioned the mileage on the vehicle which was 42 and after much denying they admitted that the vehicle was used for test drives. This I believe should have been disclosed upfront and I should have been provided with the information to make an educated decisions. As I informed them, I have purchased 3 brand new vehicles from different dealerships before, including their and the mileage never exceeded 10 miles. We went back and forth with dealership and even got the Ct attorney general
's office and Toyota Corporate office involved. The dealership through the Attorney General representative offered $200.00 as compensation, ultimately. I am hoping to sue the dealership for deceptive practices and would like to know on what grounds if possible I can do so. Thanks.
JA: Because real estate law varies from place to place, can you tell me what state this is in?
Customer: Middletown Connecticut
JA: Has anything been filed or reported?
Customer: Not filed but I had tried to get the issue resolved by complaining to the State Attorney General's Office who tried to negotiate with dealership.
JA: We have our lovely Black Belt Customer Support team available to help you 24/7.
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JA: Anything else you want the lawyer to know before I connect you?
Customer: No. This is the gist of what happened and I would like to pursue this matter but don't know on if and on what grounds I can do so.. I have been going back and forth for the past 2 years with dealership.