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She could file a criminal complaint for theft, fraud and for identity theft and see if the local DA would file a formal charge against him if he used the card without permission and he wasn't an authorized user on the card.
She can also file a formal dispute for fraud with the credit card issuer and claim that he stole the card to make the charges. They may reverse any charges or seek to prosecute him criminally themselves for any losses.
Can't there be anything like call recordings or IP address tracking that can be done to prove she wasn't the one authorizing this person on her card?
There likely are records if charges were done online and purchases made from merchants.
But if law enforcement is lazy and doesn't want to take up the case, you need to go higher. Sheriffs are the bottom rung on the law enforcement ladder. Go to the local District Attorney and file a formal criminal complaint and if you can't get anywhere, contact the Attorney General who is the chief law enforcement agent in the state. If no one in law enforcement will take action, then you are left with disputing the charges with the credit card issuer and seeing if they will void them out based on fraud.
If he has filed BK, then he is exempt from a civil claim and the only things left are criminal or the card issuer investigating and determining it is fraudulent. A lot of charges in a small amount of time when that didn't normally happen definitely looks like fraud and the card issue should see that..
But if everyone backs away and says tough, then she is just stuck with the debt and may be forced to file BK herself if she couldn't pay it off.
You are very welcome.
I believe my daughter called and said the card co requires a court order to release those records. Is that something I can do as a civilian, or would I need to request through a lawyer?
This would have to be in response to a subpoena after a civil or criminal case was filed.
And no, a private eye wouldn't be able to do much unless there was also a civil or criminal case filed. But since you already filed a civil suit, even if he filed BK, you can still have a subpoena issued by the attorney for those records and then use them in any criminal prosecution.