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Good afternoon,I'm Doug, and I'm sorry to hear of the confusion. My goal is to provide you with excellent service today. I have been a personal injury/accident attorney for more than 30 years.
You have the absolute obligation to fully cooperate with your own insurance company. They need your full cooperation to properly defend the claim against you. In fact, failure to cooperate is grounds for the insurance to deny the defense of your claim leaving you open to being sued and having to pay any judgment. So, cooperate fully with them providing them with all the information that they seek.
You don't want to talk with the other insurance company---for the injured party---at all though, or to their attorney unless your attorney is there with you. GEICO will get you an attorney of there is a lawsuit filed at no charge to you.
You may reply back to me using the Reply link and I will be happy to continue to assist you until I am able to address your concerns, to your satisfaction.I hope that I have been able to fully answer your question. As I am not an employee of JustAnswer, please be so kind as to rate my service to you. That is the only way I am compensated for assisting you. Thank you in advance.I wish you and yours the best in 2016,Doug
Hi,Is there anything else I can assist you with?Doug