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Good afternoon. I am Loren, a licensed attorney for over 30 yrs, and I look forward to assisting you. My condolences for your loss.
You can file a licensing complaint with the state board. They will investigate and they can fine the funeral home or even revoke its license if they find that they violated the professional rules of conduct.
The form and instructions are available at the following link:
Also, if you were discriminated against due to your race or ethnicity then you may have a discrimination claim which you can pursue civilly with the assistance of a civil rights attorney. If you need assistance finding local counsel try Martindale Hubble (site rules prohibit us from referring specific attorneys). Many attorneys themselves use this site to locate attorneys outside their jurisdiction or expertise:
http://www.martindale.com/Find-Lawyers-and-Law-Firms.aspxIt is a huge worldwide database searchable by location and specialty. The attorneys are all peer rated. So, they represent the top of the profession.
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