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Good afternoon. It's not that you wouldn't have recourse if you could prove what happened -- you could sue the UPS Store in small claims, for example, or even report it to law enforcement for investigation and prosecution. My main concern is evidence. Let's say, for example, that I was the judge and hearing your case. How would I know that your friend didn't receive the letter and currency, and then lie about having not received the money? How would I know that the letter contained the amount of money that you claim was inside the envelope? If you have the evidence to prove what happened, then you would have legal standing to take the matter to court. It's just not clear to me, based on the short summary of information, whether all the evidence that you would need is available.Let me know if further clarification is needed, and please feel free to leave a rating once you are completely finished. (It is the only way that I may be credited for my answers). Thank you!