Ask a Lawyer and Get Answers to Your Legal Questions
Hello. My name is Alex.Thank you for your question.I will be happy to provide you with information you are seeking for educational purposes only.
Do you have a legal question that I can answer for you about the situation you have described in your post?
Thank you for your follow up.
Please be patient while I type a response to your post.
How much do you feel you were overcharged?
How did you pay for the game charges?
Were you charged by facebook?
Did you file a dispute with your credit cards about any charges for which you did not receive the virtual game items that you have charged to your credit cards?
Generally, the next step would be to dispute charges with the credit cards, if the facebook / developer did not resolve the issue and provide credit card companies with all the evidence to show that the virtual items were purchased were not received and the credit card companies will review the dispute and will make a decision based on the result of their investigation.
If the credit card companies fail to resolve the dispute, then a formal complaint can be filed with the Better Business Bureau and also with your state Attorney General and also a small claims court case can be filed in your local small claims court against the Facebook and Developer.
I wish you the best of luck!
What do you mean when you say "charges" for court?
Actually, court costs in small claims court are very reasonable and if the person wins the case, then the person can also ask for court costs to be awarded and in many cases judges would also award court costs on top of any other compensation.