Thanks. I moved two years ago and had a dental adventure last year that did not leave me smiling. I had two different dentist try to fit two different crowns over a 10 week period after numerous x-rays and reorder, etc., and finally went to another local dentist who fixed the problem with no x-rays and long lasting results. I also discovered that the first group lied to me over three visits about a crown that needed replacing because "it's a temporary." Come to find out I didn't have a crown on that tooth. Other problems too. Filed complain with BBB
. After months, they offered me $300. I spent over $6,000 last year with over $4,000 for the two crowns. I have filed a complaint with the state health department and want to pursue this matter legal. What steps should I take?
JA: What state are you in? It matters because laws vary by location.
Customer: Murfreesboro, TN ... oh, and after my new dentist told me I needed to ask for a refund from the dental group, I was told they could give me a partial refund because my insurance
had already been filed. I DO NOT have dental insurance
. When they realized this, they told me they would be glad to fix the problem, but I continued to tell them that after two dentist at their clinic , I went to a new dentist who fixed the problem.
JA: Has anything been filed or reported?
Customer: Other with BBB and the TN Health Department, No.
JA: Anything else you want the lawyer to know before I connect you?
Customer: A front tooth that needed a crown after a rough cleaning on my first visit to this place.