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I am very sorry to learn of this situation.
You have 2 potential remedies here:
1) File a complaint with the State Attorney General's Office (Banks are regulated by the State and complaints such as this investigated by state regulators - this link will help you file with the appropriate body for your bank): https://oag.ca.gov/consumers/general/banks-lenders
If that doesn't work;
2) File a small claims action against the lender for breach of contract (CA allows suits for up to $10,000.00 where you can sue quickly and easily without needing a lawyer, this link gives you information and all of the forms you need to file your case): http://www.courts.ca.gov/selfhelp-smallclaims.htm