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Hi,I'm Zoey and I'll be assisting you. I'm reviewing your question now. Are you online at this time?
Please explain the situation and ask your question so that I may assist you.
I will send you information about a phone call, which is a premium service requiring an additional fee. If you are interested in proceeding along those lines, you can accept the offer and I can address your concerns via the phone. If you are not interested, there's no obligation to accept the offer. We can proceed here where we started on this question thread for no additional fee. Although the thread is public, if you use no names or specific identifying details it cannot be traced back to you.
I would appreciate knowing more about the subject of your question if possible, before I make a call. Can you generally give me the backstory?
Meanwhile I will send you the service request.