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Good evening Cindy,I'm Doug, and I'm very sorry to hear of your situation. My goal is to provide you with excellent service today.
This seems like a very crucial matter for you, and your questions and issues suggest that an in-depth conversation might best suit your needs. If you are interested, for a very nominal charge I can offer you a personal phone conference during which there is no limitation on the number of questions you can ask of me, as opposed to continuing in this question and answer thread which is searchable and viewable by the public.Let me know if you don't want a call and I will be happy continue here with an answer for you.Either way, whether I call you or not, in order to give you a clear and concise answer, I will need some additional information about the circumstances, please.1. Do you still have the written contract from the sale of the A/C unit?
2. Does the contract state that the unit is big enough for the present house as well as an extension on the house?
3. When did you stop paying on the debt?
4. When did the second A/C company first tell you that the present unit is insufficient?Thanks in advance,Doug
Hi,I won't be able to assist you if you are not able to provide the minimal information I sought clarification on. Please get back to me with this information at your earliest convenience.Doug