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Dear Customer,Thank you for using our forum. My name is ***** ***** I hope to assist you today.
I am sorry to learn of this situation, it appears that you have what we call a "premises liability" claim (a form of personal injury action).
The insurance carrier has no obligation to settle with you - although they may do so. The only way to force them to do so is by actually filing a lawsuit against the groomer.
Personal injury claims are based on expert testimony, this means you, or your attorney, will need to find a medical expert to testify as to the cause of your injury. The same (or a different) expert can then testify as to your projected future damages and cost of medical care.
Due to the complexity of these claims, I highly recommend that you retain a plaintiff's lawyer (also called trial attorneys). Fortunately the majority of these attorneys will provide you with a free consultation, and many will represent you on a contingency basis (they will advance the costs of litigation and legal services in exchange for a portion of your successful settlement or judgment).
You can find local attorneys using the State and Local Bar Association directories, or private directories such as www.AVVO.com; www.FindLaw.com; or www.Martindale.com (I personally find www.AVVO.com to be the most user friendly).
I apologize, but the system indicates that you posted a follow up to my answer, which usually indicates that a customer has additional questions or needs clarification on what we wrote. Unfortunately I am not seeing anything.
If you would not mind reposting your question, I would gladly follow up.
If you did not post anything, my apologies.
I do apologize for any inconvenience